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    Return Policy

    RETURN POLICY


    Last updated February 17, 2024

    Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.

    RETURNS
    All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

    RETURN PROCESS
    To return an item, place the item securely in its original packaging, and mail your return to the following address:

    GymGum Magnetic Gym Bag
    Attn: Returns
    159/4b Bach Dang P2 Tan Binh HCM
    Ho Chi Minh City, Thành phố Hồ Chí Minh 70000
    Vietnam

    Return shipping charges will be paid or reimbursed by us. 

    REFUNDS
    After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

    EXCEPTIONS
    For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

    Please Note

         ●     A 5% restocking fee will be charged for all returns.
         ●     Sale items are FINAL SALE and cannot be returned.

    QUESTIONS

    If you have any questions concerning our return policy, please contact us at:

    kainguyenshopify172@gmail.com